Bounce Rubber Bands

Privacy Policy

This document represents the Privacy Policy of Lianavale Pty Ltd (ABN 99 110 278 496), operating under the brand name Bounce Rubber Bands®, covering all personal information collected. We are governed by the Privacy Act 1988 (Cth) and commit to protecting individual privacy through established principles.

Privacy collection statement

We collect personal information directly and voluntarily from users. This data supports account management, product/service delivery, inquiry responses, marketing communications, and operational needs.

Collection of your personal information

The site permits browsing without providing personal details. However, necessary information collected includes:

  • Customer name, address, contact details (phone, fax, email), and organisational information
  • Username, password, or sensitive password recovery information
  • Director/proprietor/owner names and addresses for business customers and personal guarantors via credit applications
  • Credit card and financial details

Use of your personal information

Collected data serves these purposes:

  • Fulfilling product and service requests
  • Informing about relevant offerings
  • Administrative and accounting functions
  • Credit check processes
  • Marketing and promotional activities
  • Payment processing
  • Record retention following account closure

Information gathering occurs through website interaction, order placement, customer service contact, and publicly available internet sources such as LinkedIn and Facebook.

Sharing of your personal information

We engage third-party service providers for transaction processing and shipping. These entities receive only necessary information and operate under confidentiality and privacy obligations.

Internet Use

Non-personal visitor data collected includes browser type, version and language, operating system, pages viewed while browsing the website, page access times and referring website address. This supports traffic analysis and content personalisation.

Future information uses not previously disclosed will apply only to data collected after policy changes.

Storage and Security of Information

Personal information is maintained in both paper and electronic formats. We employ industry-standard firewall and password protection systems, accessible only to authorised personnel. Employees and service providers understand Privacy Act requirements and their obligations.

Accessing Your Personal Information

Individuals may request access to their personal information per Privacy Act provisions. Updates can be made through customer login or by contacting us directly. We maintain information accuracy as a priority.

Changes to this Privacy Policy

Amendments may occur at any time. Continued use of the site indicates acceptance of updates.

Contacting Us

For questions, contact Bounce Rubber Bands® at office@bouncerubber.com.au. Additional privacy resources are available at oaic.gov.au.

Acceptance

Use of this site constitutes acceptance of this Privacy Policy and our Terms of Use.